The Client Finance team are responsible for
the completion of financial assessment, to determine the amount
residents pay towards their care and support, which results in
approximately £10m of income received into the council.
In August 2024 the Client Finance team transferred into the
management and oversight of the Finance Directorate, within the
Revenues and Benefits service area. The team has had reduced
capacity for the last 24-18 months, which has had an impact on the
completion of financial assessments, with over 600 assessments
(3.2.25) currently in a waitlist for completion.
The reduced capacity has also had an impact on the management and
oversight of deferred payments and adult social care debt.
This paper outlines the impact of the waitlist of financial
assessments, and explores options for managing this over the next
6-12 months.
Decision type: Non-key
Decision status: Recommendations Approved (subject to call-in)
Decision due: 3 Mar 2025 by Cabinet Member - Adults, Health and Wellbeing
Contact: Claire Hooley, Assistant Director - Adult Social Care 01617704292 Email: claire.hooley@oldham.gov.uk.
Consultation process
None