To request approval from the Cabinet Member
for Finance and Green for the adoption of a new policy to support
officers and members to manage unreasonable behaviour from
customers. The report also seeks approval for the updating of the
current Corporate Complaints Policy.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 26/03/2021
Decision due: 11 Feb 2021 by Cabinet Member - Finance and Corporate Resources
Lead member: Cabinet Member - Finance and Corporate Resources
Contact: Caroline Lee, Head of Revenues, Benefits and Business Support Email: Caroline.Lee@Oldham.Gov.Uk Email: caroline.lee'oldham.gov.uk@oldham.gov.uk.
Consultation process
N/A