To approve the request for £0.390m of
capital monies to deliver the underpinning technology to improve
our customer service offer as part of the Customer Support Centre
Project. This scheme can be financed by utilising existing
provisions from the overall approved ICT Strategic Roadmap within
the current 2020/21 – 2024/5 capital programme.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 23/11/2020
Decision due: 19 Nov 2020 by Cabinet Member - Finance and Corporate Resources
Lead member: Cabinet Member - Finance and Corporate Resources
Contact: Fran Lautman, Customer Development Manager Email: fran.lautman@oldham.gov.uk Email: fran.lautman@oldham.gov.uk.
Consultation process
Internal consultation with relevant
groups.
Completion of Equality and Diversity Impact Assessment