Issue - meetings

Service Level Agreement with Miocare Group CIC

Meeting: 18/09/2023 - Cabinet (Item 7)

7 Service Level Agreement with Miocare Group CIC pdf icon PDF 348 KB

Additional documents:

Minutes:

The Cabinet gave consideration to a report of the Director of Adult Social Care which sought approval of the implementation of a refreshed services level agreement with Miocare CIC for a range of service provided.

The report also sought a commitment from wider Council colleagues to work with the Miocare Group CIC to develop service level agreements and specifications of requirements for those corporate services that Miocare Group CIC buys back rom the Council.

In partnership with Miocare, a refreshed service level agreement and a range of service specifications had been drafted and related solely to the services delivered through Oldham Care and Support Ltd.

 

Options/alternatives considered

Option 1 - Do not enter into a new Service Level Agreement, and do not develop Service Level Agreements and specifications of requirements for services Miocare buys back from the Council.

This would leave both the Council and Miocare Group CIC in a position where the relationship and the services to be delivered are not covered by a compliant, up to date agreement, leading to lack of clarity for all parties.

Option 2 – Do not enter into a new Service Level Agreement until the future focus of Miocare Group is clarified, and do not develop Service Level Agreements and specifications of requirements for services Miocare buys back from the Council until that time.

This would carry the same risks as Option 1 and as it is envisaged that the full implementation of the target operating model and adult social care reform will take a significant period of time, it would leave uncertainty and lack of clarity for both the Council and Miocare.

Option 3 – Enter into a new Service Level Agreement for the services delivered to the Council by Miocare Group CIC, and develop Service Level Agreements and specifications of requirements for services Miocare buys back from the Council.

 

RESOLVED – That the Cabinet would consider the commercially sensitive information contained at Item 10 of the agenda before making a decision.