Decision details

Renewal of Silktide accessibility tool

Decision Maker: Cabinet Member - Finance, Corporate Services and Sustainability and Deputy Leader

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

This report seeks approval for a total of £25,032 net (£30,038 inclusive of VAT) across 3 financial years for the renewal of the Silktide accessibility tool currently used to assess and identify accessibility issues on Council websites.

Decision:

RESOLVED - That:
The renewal and continued use of Silktide so we can meet the legal requirement that our websites, mobile apps and any documents, plans and policies published online will meet the international WCAG 2.1 AA (soon to be WCAG 2.2 AA) accessibility standard.

Reasons for the decision:

Not renewing Silktide - not renewing Silktide would hamper the councils efforts to meet the statutory accessibility requirements. Testing would have to be done manually on a page by page basis and solutions to each problem would need to be worked through by individual web team members. This would result in more, less productive Web Team time working on accessibility issues and create reputational risk.

Alternative options considered:

Not renewing Silktide - not renewing Silktide would hamper the councils efforts to meet the statutory accessibility requirements. Testing would have to be done manually on a page by page basis and solutions to each problem would need to be worked through by individual web team members. This would result in more, less productive Web Team time working on accessibility issues and create reputational risk.

Other reasons / organisations consulted

None

Contact: Fran Lautman, Assistant Director of Customer Experience Email: fran.lautman@oldham.gov.uk Email: fran.lautman@oldham.gov.uk.

Publication date: 24/09/2025

Date of decision: 18/09/2025

Effective from: 02/10/2025

Accompanying Documents: