Agenda item

Report to follow

The Board scrutinised a report of the Assistant Chief Executive which outlined the current position on Corporate Performance reporting, which was in a developmental phase due to the decommissioning of Corvu and the ongoing Business Insight Performance Strategy (BIPS) programme.

The report detailed the proposed interim format for corporate reporting and describes the work which has been carried out to produce a Quarter 1 summary of performance.

Additionally, the report looked at the wider process currently in place for corporate reporting and proposed that this be adhered to until further notice.

The Performance Improvement Team is currently pulling together the Corporate Performance Reports for Quarter 1. These reports are being presented in PowerPoint due to previous comments regarding the Corvu reporting system being overly data focused and lacking the nuanced insight and context which underpins each services’ performance.

The new format of the Quarterly CPR includes a 1-page infographic summary for the service, a 1-page summary of ‘what’s good’ (‘health of the service’), a 1-page summary of ‘red’ measures with Director’s comments, and a 1-page summary of performance improvement approach / plan to move forwards.

This layout had been chosen as it allowed for key data to be presented whilst also allowing space for discussion and context surrounding the quarter’s performance, as a result each service has more opportunity to consider their performance holistically and take any necessary actions to improve or maintain performance levels.

For some of the more data driven services PowerBI dashboards have also been utilised to allow for further analysis of the KPIs (referred to in Appendix 1 of the report). This is an option that few services have yet had the capacity to explore, however, if there is a strong desire for this method of reporting to be utilized, the Performance Improvement Team is able to assist with this. It should be noted however that this method is not necessary for every service and should be produced only in relation to its suitability. The roll-out of a corporate Power BI license will allow users across services to access data via Power BI securely and for reports to be automated effectively. There will need to be clearly defined roles of “creators” and “consumers” so that those who do not require in depth training (consumers) are simply given the skills to navigate and interact with the dashboards and reports.

Where possible LG Inform Data and OfLog data has been used to provide benchmarking figures for relevant data, and services have been assisted in accessing and utilizing these open data sets. As these data sets become more dependable, as it is expected they will be, corporate reporting could potentially rely on them more heavily.

Resolved:

1.    That the report be noted and Members of the Board acknowledge that PowerBI is the format on which all future performance reports will be produced.

2.    That the Scrutiny Board request that a training session be provided for members of all four of the Council’s Scrutiny Boards regarding the operational workings of the PowerBI system.