Decision details

To invest in developing efficient processes and workforce skills to take advantage of the Council's investment in technology, specifically in relation to maximising benefits from Office productivity tools including MS Office 365 and Teams.

RESOLVED - That: To allocate £175000 from the ICT Capital Programme to fund this change programme with a Microsoft Accredited Partner through the G-Cloud Framework.

Option 1 - Rely on users to adopt and embrace the new technology without further support, training and encouragement. This has been discounted as there is a significant risk that this would fail and introduce further business risk as it is likely that staff will struggle with document storage and location. Business benefits will not be realised.
Option 2 - Adopt this programme and accelerate the potential benefits to be realised through further adoption of the council's developing digital strategy. This is the recommended option.
Option 3 -Self help-provide a light touch(best effort) level of support that may involve production of some quick reference guides and limited train the trainer approach.

Option 1 - Rely on users to adopt and embrace the new technology without further support, training and encouragement. This has been discounted as there is a significant risk that this would fail and introduce further business risk as it is likely that staff will struggle with document storage and location. Business benefits will not be realised.
Option 3 -Self help-provide a light touch(best effort) level of support that may involve production of some quick reference guides and limited train the trainer approach.

Helen Lockwood Deputy Chief Executive
Cllr Jabbar